Privacy Policy

IntroductionWhenever you hand over your information to a company you want to know how the data will be used and that it will be safe. We have put together this policy to clearly outline how we plan to use your data, how you can get in contact to exercise your rights and give you peace of mind around our security practices.Synoptic Technologies LTD (“the Company,” “we” or “us” or “ours”) is the controller and responsible for your personal data.Scope & Customer DataThe product we develop is intended to assist customers when attending meetings and to enhance their productivity. This privacy policy does not cover client data and customer use of the application. This is covered in a separate contractual agreement. In this agreement our users would be the data controller and Synoptic Technologies the processor.Contact InformationIf you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Company NameSynoptic Technologies LTD
Address7 Bell Yard, WC2A 2JR, London, UK

Data We CollectWe collect information when you sign up to our Services, when you create an account, when you log into your account with us, and when you use our products. The types of data we collect from can fall into one of the following categories:Types of data

Purposes for collecting dataWe collect and store data in order to provide a reliable service, improve it over time & communicate with you. The ways in which we use this data is detailed below.

PurposePurpose DescriptionLawful BasisData Type
Cookie PreferencesWe will store your cookie preferences to avoid the need to ask you each time you visit the websiteLegitimate InterestProfile
AnalyticsWe will capture and store data to improve our: Website, Application, Product / services, Marketing effectivenessLegitimate InterestUsage,Technical
MarketingWe will use your data to send marketing materials you’ve requested to receive. Technical, usage & profile data will be used to provide tailored content if you’ve opted into this.ConsentIdentity, Contact, Profile, Usage, Technical
Service DeliveryWe will need to capture and store your information to deliver the product / service. This includes being able to fulfill: Account registration, Account preferences & settings, Hosting, Receive paymentsContractIdentity, Contact,Profile, Technical
SecurityWe will monitor our services, including troubleshooting, data analysis, testing, maintenance, support, reporting.We need to do this to ensure our systems are available, secure & to keep your data safe.Legal, Legitimate InterestIdentity,Contact,Technical
CommunicationWe will use your data to send necessary information about your account, request additional information, requesting consent to use your data, notify changes to legal documents, password recovery, responding to queriesLegal, Contract, Legitimate interestIdentity, Contact

Data SecurityWe collect and store your data using third party services. All of our providers use industry standard security measures to keep your data safe. Their websites are accessed via HTTPS & we make sure to enable two factor authentication where available.All of our service providers meet guidelines outlined by the European Commission (EC) around data security. This is because they operate in an area the EC has deemed to provide adequate data protection or because they include standard contractual clauses laid out by the EC.Data RetentionCookies: May last just for the session you spend on the website or may last up to 26 months of inactivity. Your browser should offer a way of inspecting the cookies that have been dropped and their respective lengths. Feel free to get in contact if you need a hand finding this information.Legitimate Interest Data: We will hold onto your data until you close your account, you have been inactive for 24 months or you request us to delete your informationLegal Purposes: Some data we will hold indefinitely for legal purposes. Cookie logs and historic match data are some examples of this.Exercising Your RightsIf you would like to do any of the following, send an email to hello@synoptic-ai.comAccess a copy of your personal dataUpdate any information you believe is inaccurateRequest your personal information be transferred to you or another company in csv formatObject to any of the ways we intend to use your data in the “legitimate interests” category listed above
Temporarily pause you data being used whilst we respond to any of the other requests above
If you would like us to erase your personal data, send us an email to with the subject DELETE to help us easily identify it. We will confirm with you once we have done so.If you choose to delete your data we still retain some information for legal purposes. For example we will retain consent logs around cookie data and we will retain information around who has matched with who.For any emails you send to we will aim to respond to you as soon as possible. Legally this should be no later than a month. In practice, unless you send us a super complicated request, we should be able to get back to you in a couple of days.For any other concerns/questions/requests feel free to email We are always open to hearing how we could be doing things better.You always have the right to make a complaint with the ICO if you feel we are misusing your data in some way. Obviously we would appreciate it if you reached out to us first.CookiesCookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we collect information from you automatically through cookies or similar technology. is a good source of information if you want to learn more.We use cookies to help us identify where our users are coming from and how they use our website. See our processing purposes table for more information. Another way of categorizing these cookies would be as in the table below:

Essential CookiesThese cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled.
Marketing CookiesThese cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.
Functional CookiesThese cookies collect data to remember choices users make to improve and give a more personalized experience.
Analytics CookiesThese cookies help us to understand how visitors interact with our website, discover errors and provide better overall analytics.

If you would like to withdraw consent around cookies, you can do this by updating your cookie preferences. also gives information about how to remove cookies from your browser.You can also opt-out of Google Analytics across all sites by using their browser plugin.ChangelogWe keep our privacy policy under regular review and place any updates on this web page.

27 June 20231Initial Version

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